Key Responsibilities:

1. HR Operations Support

• Assist in managing the employee lifecycle, including onboarding, documentation, and exit formalities
• Maintain accurate and up-to-date employee records in HRIS and physical files
• Support in the implementation of HR policies and SOPs across retail outlets

2. Attendance & Time Management

• Monitor daily attendance, leaves, and absenteeism across retail stores
• Ensure accuracy of attendance data for payroll processing
• Coordinate with store teams to resolve attendance discrepancies

3. Shift Rosters Management

• Ensure proper shift planning in line with business requirements for retail staff
• Coordinate with ASM’s for roster adjustments and approvals

4. Retail Hiring Support

• Assist in end-to-end recruitment for store-level roles (Store Manager, Sales Associates, Stock Staff)
• Coordinate interviews, follow-ups, and onboarding documentation
• Ensure adherence to recruitment standards and timelines

5. Retail Coordination

• Act as a central point of contact between Head Office HR and retail outlets
• Support store teams in HR-related queries, documentation, and process alignment

6. Payroll & Final Settlements

• Prepare and validate payroll inputs, including attendance, leaves, and deductions
• Assist in processing final settlements, clearance, and exit documentation

7. Performance Management Support

• Assist in PMS cycle execution, including data consolidation and follow-ups
• Track completion of performance reviews for retail staff
• Support documentation and reporting related to performance evaluations