Senior Manager Quality Assurance
Description
- Develop and implement a Quality Assurance strategy that aligns with the company's goals and industry best practices, in collaboration with senior leadership.
- Lead strategic initiatives to reduce quality-related costs while enhancing product quality and customer satisfaction.
- Conduct root cause analysis and corrective action processes to address product quality issues and implement preventive measures.
- Establish and maintain robust relationships with key suppliers (international and local) to ensure adherence to the company’s strict quality guidelines.
- Collaborate with merchandising and supply chain operations to ensure product quality and on-time delivery.
- Lead the development of quality benchmarks and performance metrics for all products, ensuring consistency and excellence in all product lines.
- Ensure that all products meet design specifications, performance criteria, and safety standards before they are made available for retail
- Mitigate risks by proactively identifying quality-related issues and implementing corrective actions to resolve potential product recalls or customer dissatisfaction.
- Lead continuous improvement initiatives to enhance product quality, reduce defects, and increase production efficiency by streamlining QA operations.
- Monitor quality performance indicators, analyze data, and present strategic reports to senior leadership, identifying areas for improvement.
- Manage the quality assurance department’s budget to ensure cost-effectiveness without compromising product quality.
- Lead, mentor, and manage the quality assurance team to ensure consistent performance and growth.
Qualification
Masters in Quality Management, Engineering or related field
Required Skills
- Strong knowledge of quality assurance methodologies, tools, and industry best practices.
- Proven experience in managing quality control across multiple suppliers, both domestic and international.
Competencies:
- Strategic mindset with the ability to align quality initiatives with broader business goals.
- Exceptional analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
Experience
Minimum of 8-10 years of experience in quality assurance, with at least 3-5 years in a senior leadership role, preferably in the footwear or apparel industry.